Privacy Policy

1. Overview

Trading System Builder ("TSB", "we", "us", or "our") operates the website tradingsystembuilder.com. We are committed to protecting your personal information and your right to privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our courses, or communicate with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information we collect

We collect information you provide directly to us and information collected automatically when you use our site.

Information you provide:

• Name and email address when you contact us or enroll in a course
• Phone number if provided voluntarily through our contact form
• Payment information processed securely through third-party processors (Stripe, PayPal) — we never store your card details
• Messages and communications you send us through our contact form
• Course enrollment and progress information

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Cookie data (see Section 6)

3. How we use your information

We use the information we collect for the following purposes:

• To process course enrollments and coaching bookings
• To respond to your inquiries and provide customer support
• To send you educational content, market commentary, and course updates you have requested
• To send administrative information such as order confirmations and receipts
• To improve our website and course offerings
• To comply with legal obligations
• To protect against fraudulent or unauthorized transactions

4. Email communications

If you subscribe to our email list or enroll in a course, you may receive periodic emails including market commentary, educational content, course updates, and promotional offers. Every email includes an unsubscribe link. You may opt out at any time.

We use third-party email service providers to deliver our emails. These providers are contractually obligated to protect your information and may not use it for their own marketing purposes.

5. Sharing your information

We may share your information with third parties only in the following limited circumstances:

• Service providers — payment processors, email platforms, and hosting providers who assist in operating our website and delivering our services
• Legal requirements — if required by law, court order, or governmental authority
• Business transfers — in the event of a merger, acquisition, or sale of TSB assets, your information may be transferred as part of that transaction

All third-party service providers are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to TSB.

6. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use the following types of cookies:

• Essential cookies — required for the website to function, including shopping cart and login sessions
• Analytics cookies — help us understand how visitors use our site (via Google Analytics)
• Preference cookies — remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

7. Data retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Course enrollment records are retained for a minimum of 7 years for tax and accounting purposes. You may request deletion of your personal data at any time, subject to legal retention requirements.

8. Your rights under PIPEDA

As a Canadian resident, you have the following rights regarding your personal information:

• The right to know what personal information we hold about you
• The right to access your personal information
• The right to correct inaccurate information
• The right to withdraw consent for non-essential data processing
• The right to request deletion of your personal information
• The right to file a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

9. Financial disclaimer

10. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption (https) for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Third-party links

Our website may contain links to third-party websites including Canada.ca financial tools, broker platforms, and educational resources. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will notify registered students of material changes by email. The updated policy will be posted on this page with a revised "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

13. Contact us

For any privacy-related questions, requests, or complaints, please contact us: